Digilocker companies are coming to WhatsApp. In an initiative to make government companies obtainable, governing administration has declared that citizens will now be capable to use the MyGov Helpdesk on WhatsApp to access the Digilocker support. This incorporates making and authenticating Digilocker account, downloading paperwork such as PAN card, driving license, motor vehicle registration certificate and extra on WhatsApp. For all those unaware, Digilocker enables Indian citizens to access their first paperwork whenever, any where. The files stored in Digilocker have legality at par with originals. It also assists presents a verification module enabling government organizations to confirm info specifically from issuers following obtaining user consent.
What is MyGov Helpdesk
MyGov Helpdesk is authorities of India’s online chatbot/helpdesk for community services on WhatsApp. It was released in March 2020 and was acknowledged as MyGov Corona Helpdesk) on WhatsApp. It served customers with vaccine appointment bookings and vaccine certificate downloads. Later on the authorities adjusted the title to denote its utility beyond Corona. With new additions like Digilocker, the MyGov chatbot on WhatsApp aims to construct a detailed administrative guidance technique for citizens to access methods and important solutions that are digitally inclusive.
What providers will MyGov Helpdesk on WhatsApp present
With MyGov Helpdesk coming to WhatsApp, the assistance will enable citizens to obtain the following paperwork:
⦁ PAN card
⦁ Driving License
⦁ CBSE Course X Passing Certificate
⦁ Auto Registration Certification (RC)
⦁ Coverage Policy – Two Wheeler
⦁ Class X Marksheet
⦁ Class XII Marksheet
⦁ Insurance policy Coverage Document (Existence and Non-lifetime out there on Digilocker)
How to use MyGov Helpdesk on WhatsApp
WhatsApp end users across the nation on the selection +91 9013151515. To get started, conserve the amount +91 9013151515 to your WhatsApp contacts. After done, users can use the chatbot by only sending ‘Namaste’ or ‘Hi’ or ‘Digilocker’ to this range on WhatsApp. The interface will exhibit two solutions: Cowin Providers and DigiLocker services.
When a consumer chooses the DigiLocker selection, it will authenticate with his/her Aadhaar and an OTP. As soon as authenticated, it will notify the user about the paperwork available in the DigiLocker. End users can obtain any document in the DigiLocker just after sharing the cellular number to which the document is similar to. An OTP will be despatched to the exact cellular amount, at the time authenticated the citizen will be able to download the doc.
