Saturday, February 4, 2023
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From Flight Attendant to Funeral Planner: New Beginnings in the Covid Era


HONG KONG — Ahead of she turned a funeral planner, Connie Wong was a flight attendant for a Hong Kong airline. The unexpected stop of a career she experienced cherished for 6 several years brought its very own form of grief, she claimed.

It was one of quite a few these losses skilled by inhabitants of the Chinese territory. Hong Kong’s financial system started deteriorating in 2019, when a proposed extradition law established off months of fiery road clashes involving protesters and police. Then, during the coronavirus pandemic, harsh and frequently evolving constraints that hewed closely to the mainland’s “zero Covid” coverage upended complete industries. Quite a few organizations ended up forced to shut, countless numbers of individuals still left the city, and some of those people who remained have experienced to reinvent themselves.

When Cathay Dragon, an arm of Hong Kong’s flagship provider, Cathay Pacific, shut down in 2020 as journey arrived to a halt, Ms. Wong was amid countless numbers remaining jobless. Accustomed to doing the job crimson-eye flights, she could not slumber at night time.

“Some men and women misplaced their family customers. Some emigrated. Others shed their well being — and not just their body health, but their mental health also,” she mentioned a short while ago. “It’s not just Hong Kongers, but the full world is experiencing this. It is tricky to experience. I have lost my career. But life will usually bring solutions.”

At Cathay Dragon, Ms. Wong, 35, experienced generally requested to be assigned to flights to Kathmandu, Nepal, so she could volunteer there at a children’s home and animal shelter. The pursuit of a thing likewise satisfying led her to apply final summer season to be a existence celebrant at Forget Thee Not, a Hong Kong nonprofit business that attempts to make dignified funerals affordable to people in need to have.

She fulfills several situations a 7 days with families, in an airy area decked with flowers. As she aids them program ceremonies, she indicates writing notes with memories to go away on or inside of the coffin, as a way to clearly show gratitude or let go of grudges as they say farewell. For the funeral of a 4-calendar year-old, Ms. Wong embellished the seats with cutouts of the girl’s favourite cartoon character.

In some respects, Ms. Wong’s past position encounter turned out to be transferable, she mentioned. Much as she experienced as soon as discovered strategies to placate passengers struggling with flight delays, she was now discovering workarounds for folks in significantly bigger need.

The adjustment was not quick. Just after her very first couple of funerals, illustrations or photos of the grieving households replayed in her brain at night. She could barely try to eat from the worry, and her hair commenced to fall out. In November, she took ill leave, which lasted for months. Her bosses questioned her to reflect on whether or not this was the suitable task for her.

Ms. Wong returned in April, as Hong Kong was dealing with its worst outbreak of the coronavirus. Hospitals have been strained further than capacity, and hundreds of more mature men and women died of Covid-19. She plunged right back again in. When family members could not show up at funerals in man or woman right after tests optimistic for Covid, she set up livestreams and narrated the rites.

There are some times when she longs to be flying once more. But she suggests she has discovered a far more much-reaching gratification in aiding struggling households course of action a decline.

“The impression of Covid pushed us to facial area actuality,” she said. “We have to regulate.”

However the pandemic all but grounded the aviation industry, Mandi Cheung’s working day position as a security guard at an plane engineering business was unaffected. But he stop in March to develop into a cleaner at a quarantine facility for Covid people.

It was a prospect to make “quick money” as he saved up to emigrate to Britain, he claimed. The six-day-a-week cleaning task compensated about $3,000 for every month, about $1,000 a lot more than his security task experienced.

At the peak of the Covid outbreak this 12 months, Hong Kong’s hospitals and quarantine facilities faced a huge overflow of clients. Mr. Cheung’s quarantine camp near the Tsing Yi port, which has almost 4,000 beds, was a single of eight rapidly manufactured amenities. The expertise was more harrowing than he predicted.

Mr. Cheung, 35, was not allowed to consume water or use the bathroom though sporting personalized protective devices. He cleaned up toilets and used immediate test kits just about every day, stressing about taking the virus dwelling. His mom would allow him in only right after he sanitized his overall body at the door. (As the quantity of infections plateaued and pandemic tiredness set in, she stopped caring, he stated.)

“Resources were being definitely lacking — the distribution of labor was unequal,” he claimed. “I was loaded with resentment as I worked. I retained telling myself that it would just be for a few months.”

In the meantime, he had stored getting further positions. In May possibly, he set in six-hour shifts at a coffee store in his neighborhood following operating right away at the quarantine facility.

Mr. Cheung experienced meant to perform at the quarantine middle for five months, but it shut in June as the variety of “V.I.P.s,” as his crew leader advised him to refer to people, dwindled. He strategies to function comprehensive time at the coffee store until he leaves Hong Kong.

In advance of the pandemic, Mr. Cheung ran a nocturnal coffee procedure known as NightOwl, but it was challenging to sustain economically beneath Covid eating limits. He hopes to open up a very similar company one day, just after emigrating. But he is also curious about new encounters.

“In the stop, I will be exploring a new entire world,” he mentioned.

As an in-flight service manager for Cathay Dragon, Connie Cheung, 57, experienced reached the optimum rung of her career ladder. Ms. Cheung, who is not related to Mandi Cheung, joined the airline, then known as Dragonair, extra than 3 a long time back as a flight attendant. She experienced lately prolonged her contract soon after reaching 55, the retirement age for cabin crew.

She was caring for her grandson and her daughter-in-regulation when the airline shut down in 2020. She determined to take a sequence of federal government programs in postnatal treatment, learning how to complete breast massages and boil hearty organic soups. She began coaching to be a pui yuet, or nanny, for infants and a carer for new mothers, and in 2021, she commenced her next profession.

“Now I’m a rookie once more,” Ms. Cheung claimed.

She and a pal, Wing Lam, 48, a different in-flight support manager turned postpartum nanny, trade recommendations on how to control germophobic mothers and grumbling grandparents. They joke about how their modern suitcases have been replaced by metallic carts, which they haul from the subway to soaked markets to purchase groceries for the foods they cook for their shoppers.

When she dropped her airline career, Ms. Cheung experienced been creating roughly $4,500 a month plus gains, like health and fitness treatment. Now, she will make about $3,300 a month. Ms. Lam, for her element, misses the thrill of running a aircraft crew, irrespective of the worry and uncertainties that came with every single flight.

In May, Cathay Pacific despatched recruitment e-mails to hundreds of laid-off staff members, asking them to reapply — for entry-amount positions.

Ms. Lam retains out hope that the airline will rehire senior staff. But in the meantime, she options to use her in-flight managerial knowledge as a nanny agent, matching carers with mothers and fathers. She has begun education people who are new to the marketplace, which include previous flight attendants.

Ms. Cheung is remaining the system. Her calendar has loaded up as consumers have referred her to other expectant moms. Though the do the job is unstable — she’ll get no requests a person month, then several the subsequent — she hopes it will before long shell out for family holidays.

She claimed she could see herself taking care of babies for the upcoming 10 several years: “I have observed my new way in existence.”



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